Design of the intelligent sales architecture, WEBSELL Deliverables D3.1 & D4.1. WEBSELL Consortium. Bergmann, R., Breen, S., Cunningham, P., Dobal, R., Grohmann, H. -., McNaulty, P., Schmitt, S., Traphöner, R., Voltz, M., & Wolf, M. Technical Report University of Kaiserslautern, 1999.
bibtex   
@techreport{bergmann_design_1999,
	title        = {Design of the intelligent sales architecture, {WEBSELL} {Deliverables} {D}3.1 \& {D}4.1. {WEBSELL} {Consortium}},
	author       = {Bergmann, Ralph and Breen, Sean and Cunningham, P{\'a}draig and Dobal, R. and Grohmann, H. -J and McNaulty, P. and Schmitt, Sascha and Traph{\"o}ner, Ralph and Voltz, M. and Wolf, Max},
	year         = 1999,
	institution  = {University of Kaiserslautern}
}

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