@incollection{bergmann_knowledge-intensive_2002,
	title        = {Knowledge-intensive product search and customization in electronic commerce.},
	author       = {Bergmann, Ralph and Traph{\"o}ner, Ralph and Schmitt, Sascha and Cunningham, P{\'a}draig and Smyth, Barry},
	year         = 2002,
	booktitle    = {E-{Business} {Applications}},
	publisher    = {Springer},
	series       = {Advanced {Information} {Systems}},
	pages        = {87--101},
	url          = {http://www.wi2.uni-trier.de/publications/2002_bergmann et al. Buchbeitrag.pdf},
	note         = {The original publication is available at www.springerlink.com}
}

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