Knowing What to Explain and When. Cassens, J. In Gervás, P. & Gupta, K. M., editors, Proceedings of the ECCBR 2004 Workshops, of Technical Report of the Departamento de Sistemas Informáticos y Programación, Universidad Complutense de Madrid, pages 97–104, Madrid, 2004. Paper abstract bibtex We have argued elsewhere that user goals should be taken into account when deciding what kind of explanation of its results a CBR system should give. In this paper, we propose the use of an Activity Theory based methodology for identifying different user goals and expectations towards explanations given by a system supporting a work process.
@inproceedings{Cassens-ECCBR-WS-2004,
keywords = {paper},
author = {Jörg Cassens},
pages = {97--104},
title = {Knowing What to Explain and When},
booktitle = {Proceedings of the ECCBR 2004 Workshops},
editor = {Pablo Gerv\'{a}s and Kalyan May Gupta},
number = {142-04},
series = {Technical Report of the Departamento de Sistemas Informáticos y Programación, Universidad Complutense de Madrid},
address = {Madrid},
year = 2004,
pdf = {https://pdfs.semanticscholar.org/bee1/7f8196e43daecbcf911c2125196a65743cdd.pdf},
url = {https://pdfs.semanticscholar.org/bee1/7f8196e43daecbcf911c2125196a65743cdd.pdf},
abstract = {We have argued elsewhere that user goals should be taken into account when deciding what kind of explanation of its results a CBR system should give. In this paper, we propose the use of an Activity Theory based methodology for identifying different user goals and expectations towards explanations given by a system supporting a work process.}
}
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