@InProceedings{Cassens-INTERACT-2005,
  keywords =  {paper},
  author =    {Jörg Cassens},
  title =     {User Aspects of Explanation Aware {CBR} Systems},
  booktitle = {Human-Computer Interaction -- INTERACT 2005},
  year =      {2005},
  pages =     {1087--1090},
  editor =    {Maria Francesca Costabile and Fabio Paternò},
  address =   {Rome},
  publisher = {Springer},
  series =    {LNCS},
  volume =    {3585},
  doi=        {10.1007/11555261_111},
  pdf =       {https://link.springer.com/content/pdf/10.1007%2F11555261_111.pdf},
  url =       {https://link.springer.com/content/pdf/10.1007%2F11555261_111.pdf},
  abstract =  {This paper addresses the problem of embedding explanation-aware
    intelligent systems into a workplace environment. We outline an approach with three different perspectives, focusing on the work process as a whole as well as user interaction from an interface and a system view. The theoretical background consists of Actor Network Theory, Semiotics, and Activity Theory. We further propose to integrate this workplace analysis into a design process for knowledge-intensive and explanationaware Case-Based Reasoning systems.}
}

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