Toward Truly Personal Chatbots: On the Development of Custom Conversational Assistants. Daniel, F, Matera, M, Zaccaria, V, & Dell'Orto, A In 2018 IEEE/ACM 1st International Workshop on Software Engineering for Cognitive Services (SE4COG), pages 31–36, 2018.
bibtex   
@inproceedings{daniel_toward_2018,
	title = {Toward {Truly} {Personal} {Chatbots}: {On} the {Development} of {Custom} {Conversational} {Assistants}},
	isbn = {VO -},
	booktitle = {2018 {IEEE}/{ACM} 1st {International} {Workshop} on {Software} {Engineering} for {Cognitive} {Services} ({SE4COG})},
	author = {Daniel, F and Matera, M and Zaccaria, V and Dell'Orto, A},
	year = {2018},
	keywords = {Conferences, Delays, Facebook, Mashups, Natural languages, Personal chatbot, Twitter, development, end-users, platform},
	pages = {31--36},
}

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