Modelling a spoken dialog system using POMDPs and agenda-based user simulation. Griol, D., Molina, J., Sanchis, A., & Callejas, Z. In Proceedings of IberSPEECH 2012, pages 183–193, 2012.
bibtex   
@InProceedings{griolIberspeech12-1,
  author = {D. Griol and J.M. Molina and A. Sanchis and Z. Callejas},
  title =  {Modelling a spoken dialog system using POMDPs and agenda-based user simulation},
  booktitle = {Proceedings of IberSPEECH 2012},
  pages = {183--193},
  year = {2012}
}

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