@article{ swartout1991,
  author    = {William Swartout and C Paris and Johanna Moore},
  title     = {Explanations in Knowledge Systems: Design for Explainable Expert Systems},
  journal   = {IEEE Intelligent Systems},
  month   = {June},
  url   = {http://www.computer.org/intelligent/ex199/x3058abs.htm} ,
  year   = {1991}
}

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