A Social Service Robot in a Shopping Mall – Expectations of the Management, Retailers and Consumers. Niemelä, M., Heikkilä, P., & Lammi, H. In Proceedings of the 2017 Conference on Human-Robot Interaction (HRI2017), Late-Breaking Reports, March, 2017.
A Social Service Robot in a Shopping Mall – Expectations of the Management, Retailers and Consumers [link]Paper  doi  bibtex   
@InProceedings{MuMMER:Niemelae.etal:2017b,
  author    = {Marketta Niemel{\"a} and P{\"a}ivi Heikkil{\"a} and Hanna Lammi},
  booktitle = {Proceedings of the 2017 Conference on Human-Robot Interaction (HRI2017), Late-Breaking Reports},
  title     = {A Social Service Robot in a Shopping Mall -- Expectations of the Management, Retailers and Consumers},
  year      = {2017},
  month     = mar,
  doi       = {10.1145/3029798.3038301},
  url       = {http://dl.acm.org/authorize?N22813},
}
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