Shopping Mall Robots – Opportunities and Constraints from the Retailer and Manager Perspective. Niemelä, M., Heikkilä, P., Lammi, H., & Oksman, V. In Social Robotics, pages 485–494. Springer International Publishing, 2017.
doi  bibtex   
@InCollection{MuMMER:Niemelae.etal:2017c,
  author    = {Marketta Niemel{\"a} and P{\"a}ivi Heikkil{\"a} and Hanna Lammi and Virpi Oksman},
  booktitle = {Social Robotics},
  publisher = {Springer International Publishing},
  title     = {Shopping Mall Robots -- Opportunities and Constraints from the Retailer and Manager Perspective},
  year      = {2017},
  pages     = {485--494},
  doi       = {10.1007/978-3-319-70022-9_48},
}

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