The error in steady-state approximations for the time-dependent waiting time distribution. Steckley, S. G. & Henderson, S. G. Stochastic Models, 23:307--332, 2006.
bibtex   
@article{stehen07,
	Author = {Samuel G. Steckley and Shane G. Henderson},
	Date-Added = {2016-01-10 16:07:54 +0000},
	Date-Modified = {2016-01-10 16:07:54 +0000},
	Journal = {Stochastic Models},
	Pages = {307--332},
	Title = {The error in steady-state approximations for the time-dependent waiting time distribution},
	Volume = {23},
	Year = {2006}}
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