An introduction to spoken interaction. Stenström, A. Longman, London, 1994. bibtex: stenstrom_introduction_1994
bibtex   
@book{stenstrom_introduction_1994,
	Address = {London},
	Author = {Stenstr{\"o}m, Anna-Brita},
	Keywords = {conversation, pragmatics, speaking styles},
	Note = {bibtex: stenstrom\_introduction\_1994},
	Publisher = {Longman},
	Title = {An introduction to spoken interaction},
	Year = {1994}}
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