Towards a Well-Founded Technology for Organizational Memories. Abecker, A., Bernardi, A., Hinkelmann, K., Kuhn, O., & Sintek, M. In Gaines, B. R. & Uthurusamy, R., editors, Papers from the 1997 AAAI Spring Symposium - Artificial Intelligence in Knowledge Management - AAAI Technical Report SS-97-01, pages 1–7, Palo Alto, California, 1997. The AAAI Press, Menlo Park, California.
abstract   bibtex   
An Organizational Memory is an enterprise-internal application-independent information and assistant system. It integrates various techniques and tools to support knowledge management. Motivated by the growing need for enterprise-wide knowledge management we performed several studies and identified the functional requirements for an Organizational Memory. To cope with these we propose a three-layered architecture for representing the knowledge. On this basis, the Organizational Memory shall serve as an intelligent assistant to the user and process both formal and non-formal knowledge elements in a task-oriented way. The concepts described here are the object of ongoing research, but are employed and tested in several application projects which run in parallel.
@inproceedings{Abecker1998,
	address = {Palo Alto, California},
	title = {Towards a {Well}-{Founded} {Technology} for {Organizational} {Memories}},
	abstract = {An Organizational Memory is an enterprise-internal application-independent information and assistant system. It integrates various techniques and tools to support knowledge management. Motivated by the growing need for enterprise-wide knowledge management we performed several studies and identified the functional requirements for an Organizational Memory. To cope with these we propose a three-layered architecture for representing the knowledge. On this basis, the Organizational Memory shall serve as an intelligent assistant to the user and process both formal and non-formal knowledge elements in a task-oriented way. The concepts described here are the object of ongoing research, but are employed and tested in several application projects which run in parallel.},
	booktitle = {Papers from the 1997 {AAAI} {Spring} {Symposium} - {Artificial} {Intelligence} in {Knowledge} {Management} - {AAAI} {Technical} {Report} {SS}-97-01},
	publisher = {The AAAI Press, Menlo Park, California},
	author = {Abecker, Andreas and Bernardi, Ansgar and Hinkelmann, Knut and Kuhn, Otto and Sintek, Michael},
	editor = {Gaines, Brian R. and Uthurusamy, Ramasamy},
	year = {1997},
	pages = {1--7},
}

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