@book{ackerman_proceedings_2008,
	address = {Boston},
	title = {Proceedings of the {Conference} on {Knowledge} {Management} in {Action} ({KMIA} 2008)},
	publisher = {Springer},
	author = {Ackerman, Mark and Dieng-Kuntz, Rose and Simone, Carla and Wulf, Volker},
	year = {2008},
}

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