Keeping it Human: A Focus Group Study of Public Attitudes Towards AI in Banking. Aitken, M., Ng, M., Toreini, E., van Moorsel, A., Coopamootoo, K. P., & Elliott, K. In European Symposium on Research in Computer Security, pages 21–38, 2020. Springer.
bibtex   
@inproceedings{aitken_keeping_2020,
	title = {Keeping it {Human}: {A} {Focus} {Group} {Study} of {Public} {Attitudes} {Towards} {AI} in {Banking}},
	copyright = {All rights reserved},
	booktitle = {European {Symposium} on {Research} in {Computer} {Security}},
	publisher = {Springer},
	author = {Aitken, Mhairi and Ng, Magdalene and Toreini, Ehsan and van Moorsel, Aad and Coopamootoo, Kovila PL and Elliott, Karen},
	year = {2020},
	pages = {21--38},
}

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