Problem-Solving in Organizations: A Methodological Handbook for Business Students. Aken, J. E. v., Berends, H., & Bij, H. v. d. Cambridge University Press, Cambridge, 2007. OCLC: ocm71347597
bibtex   
@book{aken_problem-solving_2007,
	address = {Cambridge},
	title = {Problem-{Solving} in {Organizations}: {A} {Methodological} {Handbook} for {Business} {Students}},
	isbn = {978-0-521-86976-8},
	shorttitle = {Problem-solving in organizations},
	publisher = {Cambridge University Press},
	author = {Aken, Joan Ernst van and Berends, Hans and Bij, Hans van der},
	year = {2007},
	note = {OCLC: ocm71347597},
}

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