Information design considerations for improving situation awareness in complex problem-solving. Albers, M. J. Proceedings of the 17th annual international conference on Computer documentation - SIGDOC '99, ACM Press, New York, New York, USA, 1999.
Information design considerations for improving situation awareness in complex problem-solving [link]Paper  doi  bibtex   
@article{Albers1999,
address = {New York, New York, USA},
author = {Albers, Michael J.},
doi = {10.1145/318372.318581},
isbn = {1581130724},
journal = {Proceedings of the 17th annual international conference on Computer documentation - SIGDOC '99},
pages = {154--158},
publisher = {ACM Press},
title = {{Information design considerations for improving situation awareness in complex problem-solving}},
url = {http://portal.acm.org/citation.cfm?doid=318372.318581},
year = {1999}
}
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