@article{Albers1999, address = {New York, New York, USA}, author = {Albers, Michael J.}, doi = {10.1145/318372.318581}, isbn = {1581130724}, journal = {Proceedings of the 17th annual international conference on Computer documentation - SIGDOC '99}, pages = {154--158}, publisher = {ACM Press}, title = {{Information design considerations for improving situation awareness in complex problem-solving}}, url = {http://portal.acm.org/citation.cfm?doid=318372.318581}, year = {1999} }