Discovering role interaction models in the Emergency Room using Process Mining. Alvarez, C., Rojas, E., Arias, M., Munoz-Gama, J., Sepúlveda, M., Herskovic, V., & Capurro, D. Journal of biomedical informatics, 78:60–77, Academic Press, 2018.
bibtex   
@article{alvarez2018discovering,
  title={Discovering role interaction models in the Emergency Room using Process Mining},
  author={Alvarez, Camilo and Rojas, Eric and Arias, Michael and Munoz-Gama, Jorge and Sep{\'u}lveda, Marcos and Herskovic, Valeria and Capurro, Daniel},
  journal={Journal of biomedical informatics},
  volume={78},
  pages={60--77},
  year={2018},
  publisher={Academic Press}
}

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