@inproceedings{12381,
author       = {Amin, A. K. and van Ossenbruggen, J. R. and Hardman, L. and van Nispen, A.},
title        = {Understanding {Cultural} {Heritage} {Experts}’ {Information} {Seeking} {Needs}},
booktitle    = {Proceedings of the 8th ACM/IEEE joint conference on Digital libraries},
year         = {2008},
month        = {June},
publisher    = {ACM},
refereed     = {y},
keywords     = {cultural heritage experts, information seeking},
group        = {INS2},
language     = {en},
project      = {Non-NWO Project 1},
abstract     = {We report on our user study on the information seeking behavior of
cultural heritage experts and the sources
 they use to carry out search
tasks. Seventeen experts from nine cultural heritage institutes in the
Netherlands were interviewed
 and asked to answer questionnaires
about their daily search activities. The interviews helped us to better
understand
 their search motivations, types, sources and tools. A
key finding of our study is that the majority of search tasks involve
relatively
 complex information gathering. This is in contrast to the
relatively simple fact-finding oriented support provided by current
tools.
 We describe a number of strategies that experts have developed
to overcome the inadequacies of their tools. Finally, based
 on
the analysis, we derive general trends of cultural heritage experts’
information seeking needs and discuss our preliminary
 experiences
with potential solutions.},
url          = {http://oai.cwi.nl/oai/asset/12381/12381A.pdf},
url          = {http://doi.acm.org/10.1145/1378889.1378897},
}

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