@incollection{analide2006quality,
  title={Quality of knowledge in virtual entities},
  author={Analide, Cesar and Novais, Paulo and Machado, Jos{\'e} and Neves, Jos{\'e}},
  booktitle={Encyclopedia of communities of practice in information and knowledge management},
  pages={436--442},
  year={2006},
  publisher={IGI Global Scientific Publishing}
}

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