The new productivity paradox. Anderson, M. C., Banker, R. D., & Ravindran, S. Comm. ACM, 46(3):91--94, ACM Press, 2003. doi bibtex @article{AndersonBankerRavindran2003,
author = {Mark C. Anderson and Rajiv D. Banker and Sury
Ravindran},
title = {{The new productivity paradox}},
journal = {Comm. ACM},
pages = {91--94},
year = 2003,
volume = {46},
number = {3},
doi = {http://doi.acm.org/10.1145/636772.636776},
issn = {0001-0782},
publisher = {ACM Press},
}
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