@techreport{anne_marando_balancing_nodate,
	title = {Balancing {Project} {Management} {Hard} {Skills} and {Soft} {Skills}},
	abstract = {The ability to effectively manage projects and programs has become an increasingly important skill. However, many project managers are not able to successfully lead projects due to a defciency of the necessary management skills.Commonly referred to as “soft skills”, interpersonal skills include leadership, communication, negotiation, expectations management, infuencing, problem-solving, and decision-making. Soft skills are largely intangible, not associated with a deliverable or a concrete output, and are generally employed without the use of tools or templates.“Hard skills”, that is, the more technical aspects of the project manager’s role, generally involve the creation of a tangible deliverable such as a work breakdown structure, project schedule, critical path diagram, earned value reports, project budgets, dashboards, and so forth. These skills are more technical in nature, and they often incorporate the use of tools such as scheduling software, spreadsheets, modeling tools, and a myriad of deliverable templates available.This paper explores the fundamental assumption that to be most effective, project managers need to balance hard skills and soft skills. The curriculum of the Master of Science in Management of Projects and Programs (MSMPP) program at Brandeis University’s Division of Graduate Professional Studies has been designed to refect this balanc},
	institution = {Rabb School of Continuing Studies Division of Graduate Professional Studies Brandeis University},
	author = {{Anne Marando}}
}

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