Approaches to web search and navigation for older computer novices. In
abstract   bibtex   
A proof of concept web search and navigation system was developed for older people for whom the Internet is seen as an alien territory. A joint ndustry/academia team deployed User Sensitive Inclusive Design principles, focusing on the usability of the interface for this user group. The search and navigation system that was developed was significantly preferred by the user group to that provided by a standard commercial (Internet Service Provider) system; it scored highly for ease of use and the participants reported increased confidence in their ability to master the Internet. Recorded quantitative measures showed fewer task errors. The outcome of the development was a successful
@inproceedings{330fb72c0e2e474284f9d77869d79cb0,
  title     = "Approaches to web search and navigation for older computer novices",
  abstract  = "A proof of concept web search and navigation system was developed for older people for whom the Internet is seen as an alien territory. A joint ndustry/academia team deployed User Sensitive Inclusive Design principles, focusing on the usability of the interface for this user group. The search and navigation system that was developed was significantly preferred by the user group to that provided by a standard commercial (Internet Service Provider) system; it scored highly for ease of use and the participants reported increased confidence in their ability to master the Internet. Recorded quantitative measures showed fewer task errors. The outcome of the development was a successful {"}

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