Designing for neighborhoods: Lessons learned from paper-based bulletin boards. In pages 1963-1968, 2014.
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Many local information systems struggle to remain viable over time. The low volume of new content that is generated each day in a local community places burdens on the sustainability of such systems [2]. To shed light on designing for local communities, we investigated the content, design and significance of paper-based bulletin boards as sustainable local information systems. We found that their viability is built upon several design strategies such as announcing information about local services and small-scale events; a dual strategy of supporting sense of community and information discovery; and using a flexible, but strategic definition of the communities' geographical boundaries. Future work will investigate these design strategies in online settings.
@inproceedings{10.1145/2559206.2581245,
    abstract = "Many local information systems struggle to remain viable over time. The low volume of new content that is generated each day in a local community places burdens on the sustainability of such systems [2]. To shed light on designing for local communities, we investigated the content, design and significance of paper-based bulletin boards as sustainable local information systems. We found that their viability is built upon several design strategies such as announcing information about local services and small-scale events; a dual strategy of supporting sense of community and information discovery; and using a flexible, but strategic definition of the communities' geographical boundaries. Future work will investigate these design strategies in online settings.",
    year = "2014",
    title = "Designing for neighborhoods: Lessons learned from paper-based bulletin boards",
    pages = "1963-1968",
    doi = "10.1145/2559206.2581245",
    journal = "Conference on Human Factors in Computing Systems - Proceedings"
}

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