@book{radford_reference_2010,
	address = {New York},
	title = {Reference {Renaissance}: {Current} and {Future} {Trends}},
	isbn = {9781555706807},
	shorttitle = {Reference {Renaissance}},
	url = {http://136.145.2.10:85/ipac20/ipac.jsp?uri=full=3100001~!1233852~!0&profile=sl--3},
	urldate = {2010-11-22},
	publisher = {Neal-Schuman Publishers},
	collaborator = {Radford, Marie L and Lankes, R. David},
	year = {2010},
	keywords = {Electronic reference services (Libraries), Internet in library reference services, Reference services (Libraries)},
}

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