Reducing the Effort of Bug Report Triage: Recommenders for Development-oriented Decisions. Anvik, J. & Murphy, G. C. ACM Trans. Softw. Eng. Methodol., 20(3):10:1–10:35, August, 2011.
Reducing the Effort of Bug Report Triage: Recommenders for Development-oriented Decisions [link]Paper  doi  bibtex   
@article{anvik_reducing_2011,
	title = {Reducing the {Effort} of {Bug} {Report} {Triage}: {Recommenders} for {Development}-oriented {Decisions}},
	volume = {20},
	issn = {1049-331X},
	url = {http://doi.acm.org/10.1145/2000791.2000794},
	doi = {10.1145/2000791.2000794},
	number = {3},
	journal = {ACM Trans. Softw. Eng. Methodol.},
	author = {Anvik, John and Murphy, Gail C.},
	month = aug,
	year = {2011},
	keywords = {Bug report triage, configuration assistance, machine learning, recommendation, task assignment},
	pages = {10:1--10:35},
}

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