A Maturity Assessment Framework for Conversational AI Development Platforms. Aronsson, J., Lu, P., Strüber, D., & Berger, T. In SAC'21: ACM/SIGAPP Symposium on Applied Computing, pages 1724–1733, 2021.
A Maturity Assessment Framework for Conversational AI Development Platforms [pdf]Paper  bibtex   
@inproceedings{aronsson2021maturity,
  title={A Maturity Assessment Framework for Conversational AI Development Platforms},
  author={Aronsson, Johan and Lu, Philip and Str{\"u}ber, Daniel and Berger, Thorsten},
  booktitle={SAC'21: ACM/SIGAPP Symposium on Applied Computing},
  pages={1724--1733},
  year={2021},
  url_Paper = {https://arxiv.org/pdf/2012.11976.pdf},
  keywords = {AI Engineering}
}
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