@inproceedings{Auer2003,
title = {A strategy for formal service product model specification},
author = {Sören Auer and Klaus-Peter Fähnrich},
url = {http://books.google.com/books?id=8VnRD8gkCGwC&lpg=PA956&ots=KOgdo1mZLR&dq=A%20strategy%20for%20formal%20service%20product%20model%20specification.&pg=PA956#v=onepage&q=A%20strategy%20for%20formal%20service%20product%20model%20specification.&f=false},
year  = {2003},
date = {2003-10-01},
booktitle = {HCI International (International Conference on Human-Computer Interaction) October 2003, Proceedings of the 10th International Conference on Human-Computer Interaction},
volume = {3},
pages = {956--960},
publisher = {Erlbaum},
series = {Cognitive, Social and Ergonomic Aspects Mahwah/NJ},
keywords = {2003, auer, f{ä}hnrich, group_aksw, sys:relevantFor:bis, sys:relevantFor:infai},
pubstate = {published},
tppubtype = {inproceedings}
}

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