Case-Based Menu Creation as an Example of Individualized Experience Management. Bach, K., Reuss, P., & Althoff, K. In 6th Conference on Professional Knowledge Management: From Knowledge to Action, February 21-23, 2011 in Innsbruck, Austria, volume P-182, of LNI, pages 194–203, 2011. GI.
Case-Based Menu Creation as an Example of Individualized Experience Management [link]Paper  bibtex   
@inproceedings{DBLP:conf/wm/BachRA11,
  author       = {Kerstin Bach and
                  Pascal Reuss and
                  Klaus{-}Dieter Althoff},
  editor       = {Ronald Maier},
  title        = {Case-Based Menu Creation as an Example of Individualized Experience
                  Management},
  booktitle    = {6th Conference on Professional Knowledge Management: From Knowledge
                  to Action, February 21-23, 2011 in Innsbruck, Austria},
  series       = {{LNI}},
  volume       = {{P-182}},
  pages        = {194--203},
  publisher    = {{GI}},
  year         = {2011},
  url          = {https://dl.gi.de/handle/20.500.12116/19525},
  timestamp    = {Tue, 04 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/wm/BachRA11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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