Leading public design: discovering human-centred governance. Bason, C. Policy Press, Bristol ; Chicago, IL, 2017. abstract bibtex List of figures and tables; Figures; Tables; Foreword; 1. Introduction: design as a vehicle for exploration; Design: an approach to innovation in government; Advancing public sector innovation practice: the next agenda; Design-led innovation in government: three building blocks; Research foundation and audience; Content and structure of the book; Part One: Complexity, design and governance; 2. The public sector and its problems; The inability of government to address 'the public's problems'; Wicked problems and complexity; Dealing with double-sided complexity, Characterising 'wicked'The problems with wicked problems; How to do it: embracing complexity; 3. The changing nature of design; The splintering of design; Design as plan: towards the social; Design as practice: more 'co'; Design as a way of reasoning: design thinking and beyond; From design management to managing as designing3; In search of design attitude; Design defined; How to do it: raising the organisation's design awareness; 4. In search of the next governance model; The quest for a new paradigm; The next governance model: searching for a new balance, Traditional public administration: the Weberian legacyThe new public management: a call for reinvention; Rediscovering the state; Needed: a governance road map; The convergence of design and public management?; How to do it: exploring the next public governance; Part Two. Leading design for public innovation; 5. Design practice in government; Case overview: management narratives on design; Commissioning design; Creating change: a personal ambition?; Towards a typology of design: three design dimensions1; Six management engagements with design, How to do it: getting started with design approaches6. Exploring the problem space; Methods: design research as enquiry; Engagement #1: questioning assumptions; Engagement #2: leveraging empathy; Reflection: exploring new avenues for change; How to do it: leveraging insight and empathy; 7. Generating alternative scenarios; Methods: design as facilitator of divergence; Engagement #3: stewarding divergence; Engagement #4: navigating the unknown; Reflection: managing divergence under complexity; How to do it: enabling the creative process; 8. Enacting new practices, Methods: tools for creating tangible futuresEngagement #5: making the future concrete; Engagement #6: insisting on public value; Reflection: making, enacting, creating, bringing to life; How to do it: using design to try out new futures; 9. Design for public value; Design dimensions: drivers of change; Design outputs: from prototypes to implementation; Signs of public value; How to do it: capturing the value of design; Part Three. Discovering human-centred governance; Catalysing change in governance 10. by design; A pathway to human-centred governance, "Drawing on more than a decade of work on public sector innovation, the author provides a clear framework for understanding and learning an emerging management practice, leading public design."–Page 4 de la couverture.
@book{bason_leading_2017,
address = {Bristol ; Chicago, IL},
title = {Leading public design: discovering human-centred governance},
isbn = {978-1-4473-2558-1},
shorttitle = {Leading public design},
abstract = {List of figures and tables; Figures; Tables; Foreword; 1. Introduction: design as a vehicle for exploration; Design: an approach to innovation in government; Advancing public sector innovation practice: the next agenda; Design-led innovation in government: three building blocks; Research foundation and audience; Content and structure of the book; Part One: Complexity, design and governance; 2. The public sector and its problems; The inability of government to address 'the public's problems'; Wicked problems and complexity; Dealing with double-sided complexity, Characterising 'wicked'The problems with wicked problems; How to do it: embracing complexity; 3. The changing nature of design; The splintering of design; Design as plan: towards the social; Design as practice: more 'co'; Design as a way of reasoning: design thinking and beyond; From design management to managing as designing3; In search of design attitude; Design defined; How to do it: raising the organisation's design awareness; 4. In search of the next governance model; The quest for a new paradigm; The next governance model: searching for a new balance, Traditional public administration: the Weberian legacyThe new public management: a call for reinvention; Rediscovering the state; Needed: a governance road map; The convergence of design and public management?; How to do it: exploring the next public governance; Part Two. Leading design for public innovation; 5. Design practice in government; Case overview: management narratives on design; Commissioning design; Creating change: a personal ambition?; Towards a typology of design: three design dimensions1; Six management engagements with design, How to do it: getting started with design approaches6. Exploring the problem space; Methods: design research as enquiry; Engagement \#1: questioning assumptions; Engagement \#2: leveraging empathy; Reflection: exploring new avenues for change; How to do it: leveraging insight and empathy; 7. Generating alternative scenarios; Methods: design as facilitator of divergence; Engagement \#3: stewarding divergence; Engagement \#4: navigating the unknown; Reflection: managing divergence under complexity; How to do it: enabling the creative process; 8. Enacting new practices, Methods: tools for creating tangible futuresEngagement \#5: making the future concrete; Engagement \#6: insisting on public value; Reflection: making, enacting, creating, bringing to life; How to do it: using design to try out new futures; 9. Design for public value; Design dimensions: drivers of change; Design outputs: from prototypes to implementation; Signs of public value; How to do it: capturing the value of design; Part Three. Discovering human-centred governance; Catalysing change in governance 10. by design; A pathway to human-centred governance, "Drawing on more than a decade of work on public sector innovation, the author provides a clear framework for understanding and learning an emerging management practice, leading public design."--Page 4 de la couverture.},
language = {eng},
publisher = {Policy Press},
author = {Bason, Christian},
year = {2017},
keywords = {Administration, Administration publique (Science), Gestion publique, Management public, Public administration, Public administration., Science administrative, Science de l'administration publique}
}
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