@techreport{battestilli_best_2021,
	type = {Article},
	title = {\textbf{{Best} {Practices} for {Managing} {Online} {Office} {Hour}}s},
	url = {https://delta.ncsu.edu/news/2021/02/04/best-practices-for-managing-online-office-hours/},
	institution = {NCSU DELTA},
	author = {Battestilli, Lina},
	year = {2021},
	keywords = {invited},
}

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