Maintainability: A Key to Effective Serviceability and Maintenance Management. Benjamin S. Blanchard, D. C. V. John Wiley & Sons, 1995.
bibtex   
@book{benjamin_s_blanchard_maintainability_1995,
	title = {Maintainability: {A} {Key} to {Effective} {Serviceability} and {Maintenance} {Management}},
	isbn = {0-471-59132-7},
	publisher = {John Wiley \& Sons},
	author = {Benjamin S. Blanchard, Dinesh C. Verma, Elmer L. Peterson},
	year = {1995},
}

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