Implementing Web 2.0 technologies in higher education: A collective case study. Bennett, S., Bishop, A., Dalgarno, B., Waycott, J., & Kennedy, G. Computers & Education, 59(2):524–534, 2012.
doi  bibtex   
@article{bennett_implementing_2012,
	title = {Implementing {Web} 2.0 technologies in higher education: {A} collective case study},
	volume = {59},
	issn = {0360-1315},
	doi = {10.1016/j.compedu.2011.12.022},
	number = {2},
	journal = {Computers \& Education},
	author = {Bennett, Sue and Bishop, Andrea and Dalgarno, Barney and Waycott, Jenny and Kennedy, Gregor},
	year = {2012},
	keywords = {Education, General Computer Science, higher education, social media, web 2.0},
	pages = {524--534}
}

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