User-Centered Planning – A Discussion on Planning in the Presence of Human Users. Bercher, P., Höller, D., Behnke, G., & Biundo, S. In Proceedings of the International Symposium on Companion Technology (ISCT 2015), pages 79–83, 2015.
User-Centered Planning – A Discussion on Planning in the Presence of Human Users [pdf]Paper  User-Centered Planning – A Discussion on Planning in the Presence of Human Users [pdf]Poster  abstract   bibtex   
AI planning forms a core capability of intelligent systems. It enables goal directed behavior and allows systems to react adequately and flexibly to the current situation. Further, it allows systems to provide advice to a human user on how to reach his or her goals. Though the process of finding a plan is, by itself, a hard computational problem, some new challenges arise when involving a human user into the process. Plans have to be generated in a certain way, so that the user can be included into the plan generation process in case he or she wishes to; the plans should be presented to the user in an adequate way to prevent confusion or even rejection; to improve the trust in the system, it needs to be able to explain its behavior or presented plans. Here, we discuss these challenges and give pointers on how to solve them.

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