Conception of a Conversational Interface to Provide a Guided Search of Study Related Data. Berger, R., Ebner, M., & Ebner, M. International Journal of Emerging Technologies in Learning (iJET), 14(07):37, April, 2019.
Conception of a Conversational Interface to Provide a Guided Search of Study Related Data [link]Paper  doi  abstract   bibtex   
Since the beginning of software development, solution approaches and technolo-gies have changed massively, including the requirements for a user interface. At the very beginning, it was the desktop application, with a classic Graphical User Interface (GUI), which fulfilled the needs of a user. Nowadays, many applica-tions moved to web respectively mobile and the user behavior changed. A very modern concept to handle the communication between a computer and a user is a chatbot. The range of functions of a chatbot can be very simple up to complex ar-tificial intelligence based solutions. This publication focuses on a chatbot solution for Graz University of Technology (TU Graz), which should support the student by finding study related information via a conversational interface.
@article{berger_conception_2019,
	title = {Conception of a {Conversational} {Interface} to {Provide} a {Guided} {Search} of {Study} {Related} {Data}},
	volume = {14},
	issn = {1863-0383},
	url = {https://online-journals.org/index.php/i-jet/article/view/10137},
	doi = {10.3991/ijet.v14i07.10137},
	abstract = {Since the beginning of software development, solution approaches and technolo-gies have changed massively, including the requirements for a user interface. At the very beginning, it was the desktop application, with a classic Graphical User Interface (GUI), which fulfilled the needs of a user. Nowadays, many applica-tions moved to web respectively mobile and the user behavior changed. A very modern concept to handle the communication between a computer and a user is a chatbot. The range of functions of a chatbot can be very simple up to complex ar-tificial intelligence based solutions. This publication focuses on a chatbot solution for Graz University of Technology (TU Graz), which should support the student by finding study related information via a conversational interface.},
	number = {07},
	journal = {International Journal of Emerging Technologies in Learning (iJET)},
	author = {Berger, Rene and Ebner, Markus and Ebner, Martin},
	month = apr,
	year = {2019},
	pages = {37},
}

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