@techreport{bickel_online_2015,
	address = {Enschede},
	type = {Report of the {Department} of {Psychology} and {Conflict} of the {University} of {Twente}},
	title = {Online {Legal} {Advice} and {Conflict} {Support}: {A} {Dutch} {Experience}},
	url = {http://www.hiil.org/data/sitemanagement/media/Online%20legal%20advice%20and%20conflict%20support_UTwente.pdf},
	urldate = {2017-02-03TZ},
	institution = {University of Twente},
	author = {Bickel, Esmée A. and Van Djik, Marian A. and Giebels, Ellen},
	year = {2015},
	pages = {57}
}

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