Multi-layer Crisis Mapping: A Social Media-Based Approach. Birregah, B., Top, T., Perez, C., Châtelet, E., Matta, N., Lemercier, M., & Snoussi, H. In 2012 IEEE 21st International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises, pages 379–384, June, 2012. doi abstract bibtex During the sudden catastrophic events that have occurred in this last decade, social media have proven their importance in the creation and management of ad-hoc crisis communities. These platforms are increasingly used as complementary support tools for conventional crisis management teams. Recent disasters (e.g. Haiti, Australia, Japan, Mexico, etc.) have demonstrated their real potential in providing support to emergency operations for crisis management. However, several questions remain unanswered regarding the efficiency of their usage and especially their integration into the conventional information collection systems (technological sensors, cameras, SMS, etc.) usually used for crisis mapping. This paper aims to present multi-layer crisis mapping using a social media-based approach. We propose a generic step-by-step methodology as an integrated approach that connects a set of needs to a set of appropriate responses. The concept presented in this paper is the need/solution matrix, which plays a key role in the design of a multi-layer crisis map. The paper ends with an experiment with the well-known Twitter microblogging platform.
@inproceedings{birregah_multi-layer_2012,
title = {Multi-layer {Crisis} {Mapping}: {A} {Social} {Media}-{Based} {Approach}},
shorttitle = {Multi-layer {Crisis} {Mapping}},
doi = {10.1109/WETICE.2012.47},
abstract = {During the sudden catastrophic events that have occurred in this last decade, social media have proven their importance in the creation and management of ad-hoc crisis communities. These platforms are increasingly used as complementary support tools for conventional crisis management teams. Recent disasters (e.g. Haiti, Australia, Japan, Mexico, etc.) have demonstrated their real potential in providing support to emergency operations for crisis management. However, several questions remain unanswered regarding the efficiency of their usage and especially their integration into the conventional information collection systems (technological sensors, cameras, SMS, etc.) usually used for crisis mapping. This paper aims to present multi-layer crisis mapping using a social media-based approach. We propose a generic step-by-step methodology as an integrated approach that connects a set of needs to a set of appropriate responses. The concept presented in this paper is the need/solution matrix, which plays a key role in the design of a multi-layer crisis map. The paper ends with an experiment with the well-known Twitter microblogging platform.},
booktitle = {2012 {IEEE} 21st {International} {Workshop} on {Enabling} {Technologies}: {Infrastructure} for {Collaborative} {Enterprises}},
author = {Birregah, B. and Top, T. and Perez, C. and Châtelet, E. and Matta, N. and Lemercier, M. and Snoussi, H.},
month = jun,
year = {2012},
keywords = {Clustering, Communities, Crisis management, Crisis mapping, Earthquakes, Media, Multi-layer, Need/solution matrix, SMS, Semantics, Sensors, Social media, Twitter, Twitter microblogging platform, ad-hoc crisis community, camera, catastrophic event, crisis management team, disaster, disasters, emergency operation, emergency services, generic step-by-step methodology, information collection system, information systems, multilayer crisis mapping, social media-based approach, social networking (online), technological sensor},
pages = {379--384}
}
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