@incollection{black_quality_2007,
	title = {Quality {Assurance} and {Certification}},
	language = {en},
	booktitle = {Ecotourism, {Ecotourism} {Series} {No} 5},
	publisher = {CABI Publishing UK},
	editor = {Black, R. and Crabtree, A.},
	year = {2007},
}

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