MODELLING AND MEASURING THE SOCIAL LICENSE TO OPERATE: FRUITS OF A DIALOGUE BETWEEN THEORY AND PRACTICE. Boutilier, R. G & Thomson, I.
abstract   bibtex   
This outline traces the development of a conceptual model of the social license to operate. The development process was a conversation between theory and practice over a number of years. An original study of the levels of acceptance of a local mine across a 15 year period led to the conceptualization of the social license presented in the Thomson and Boutilier (2011) chapter. That was followed by attempts to measure the social license quantitatively in a survey of the stakeholder of the same mine. On a 5-point scale, representatives of stakeholder group for the same mine rated their agreement or disagreement with an initial pool of two dozen statements. Stakeholders’ verbal statements of support or opposition provided criterion validation for the whole set of statements as an additive scale of the social license. However, sub-scales meant to measure Thomson and Boutilier’s levels of social license did not conform with the hypothesized cumulative nature of the levels. Over the past three years, the pool of statements was refined in studies of stakeholder networks in Australia, Bolivia, and Mexico. The latest version consists of 15 statements, which were used earlier this year at the original mine in Bolivia. A factor analysis revealed four factors that did conform with the cumulative nature of the levels of social license, but which, in the process, suggested a modification to the model. Continuing the dialogue between theory and practice, we present the modified model and suggest ways it can focus mine management on a chronically neglected aspect of stakeholder relations, namely, the role of the corporation in fostering more equitable social contracts at local and regional levels in both developed and developing countries.
@article{boutilier_modelling_nodate,
	title = {{MODELLING} {AND} {MEASURING} {THE} {SOCIAL} {LICENSE} {TO} {OPERATE}: {FRUITS} {OF} {A} {DIALOGUE} {BETWEEN} {THEORY} {AND} {PRACTICE}},
	abstract = {This outline traces the development of a conceptual model of the social license to operate. The development process was a conversation between theory and practice over a number of years. An original study of the levels of acceptance of a local mine across a 15 year period led to the conceptualization of the social license presented in the Thomson and Boutilier (2011) chapter. That was followed by attempts to measure the social license quantitatively in a survey of the stakeholder of the same mine. On a 5-point scale, representatives of stakeholder group for the same mine rated their agreement or disagreement with an initial pool of two dozen statements. Stakeholders’ verbal statements of support or opposition provided criterion validation for the whole set of statements as an additive scale of the social license. However, sub-scales meant to measure Thomson and Boutilier’s levels of social license did not conform with the hypothesized cumulative nature of the levels. Over the past three years, the pool of statements was refined in studies of stakeholder networks in Australia, Bolivia, and Mexico. The latest version consists of 15 statements, which were used earlier this year at the original mine in Bolivia. A factor analysis revealed four factors that did conform with the cumulative nature of the levels of social license, but which, in the process, suggested a modification to the model. Continuing the dialogue between theory and practice, we present the modified model and suggest ways it can focus mine management on a chronically neglected aspect of stakeholder relations, namely, the role of the corporation in fostering more equitable social contracts at local and regional levels in both developed and developing countries.},
	language = {en},
	author = {Boutilier, Robert G and Thomson, Ian},
	keywords = {⛔ No DOI found},
}

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