@article{bozkus_william_nodate,
	title = {William {K}. {Balzer}: {Lean} higher education: increasing the value and performance of university processes},
	volume = {62},
	issn = {0018-1560},
	shorttitle = {William {K}. {Balzer}},
	url = {http://www.academia.edu/10368272/William_K._Balzer_Lean_higher_education_Increasing_the_value_and_performance_of_university_processes},
	abstract = {William K. Balzer: Lean higher education: Increasing the value and performance of university processes},
	language = {en},
	urldate = {2018-04-23TZ},
	journal = {Higher Education},
	author = {Bozkus, Kivanc},
	pages = {257--258}
}

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