Affective analysis of customer service calls. Cabarrão, V., Julião, M., Solera-Ureña, R., Moniz, H., Batista, F., Trancoso, I., & Mata, A. I. In Proceedings of the 10th International Conference of Experimental Linguistics, pages 17–21, 2019.
Paper doi bibtex @inproceedings{cabarrao_affective_2019,
title = {Affective analysis of customer service calls},
url = {https://exlingsociety.com/wp-content/uploads/proceedings/exling-2019/10_0009_000371.pdf},
doi = {10.36505/ExLing-2019/10/0009/000371},
urldate = {2025-04-17},
booktitle = {Proceedings of the 10th {International} {Conference} of {Experimental} {Linguistics}},
author = {Cabarrão, Vera and Julião, Mariana and Solera-Ureña, Rubén and Moniz, Helena and Batista, Fernando and Trancoso, Isabel and Mata, Ana Isabel},
year = {2019},
pages = {17--21},
}
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