A "GAP-model" based framework for online VVoIP QoE measurement. Calyam, P., Ekici, E., Lee, C., Haffner, M., & Howes, N. J. Commun. Networks, 9(4):446–456, 2007.
A "GAP-model" based framework for online VVoIP QoE measurement [link]Paper  doi  bibtex   
@article{DBLP:journals/jcn/CalyamELHH07,
  author    = {Prasad Calyam and
               Eylem Ekici and
               Chang{-}Gun Lee and
               Mark Haffner and
               Nathan Howes},
  title     = {A "GAP-model" based framework for online VVoIP QoE measurement},
  journal   = {J. Commun. Networks},
  volume    = {9},
  number    = {4},
  pages     = {446--456},
  year      = {2007},
  url       = {https://doi.org/10.1109/JCN.2007.6182880},
  doi       = {10.1109/JCN.2007.6182880},
  timestamp = {Fri, 03 Apr 2020 01:00:00 +0200},
  biburl    = {https://dblp.org/rec/journals/jcn/CalyamELHH07.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}

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