Elderly users’ satisfaction with public transport in Thailand using different importance performance analysis approaches. Chaisomboon, M., Jomnonkwao, S., & Ratanavaraha, V. Sustainability, 12(21):9066, MDPI, 2020.
bibtex   
@article{chaisomboon2020elderly,
  title={Elderly users’ satisfaction with public transport in Thailand using different importance performance analysis approaches},
  author={Chaisomboon, Methawadee and Jomnonkwao, Sajjakaj and Ratanavaraha, Vatanavongs},
  journal={Sustainability},
  volume={12},
  number={21},
  pages={9066},
  year={2020},
  publisher={MDPI}
}

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