@article{chonsalasin2021measurement,
  title={Measurement model of passengers’ expectations of airport service quality},
  author={Chonsalasin, Dissakoon and Jomnonkwao, Sajjakaj and Ratanavaraha, Vatanavongs},
  journal={International journal of transportation science and technology},
  volume={10},
  number={4},
  pages={342--352},
  year={2021},
  publisher={Elsevier}
}

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