Animated Character Likeability Revisited: The Case of Interactive TV. Chorianopoulos, K. Journal of Usability Studies, 1(4):171–184, 2006.
Animated Character Likeability Revisited: The Case of Interactive TV [pdf]Paper  Animated Character Likeability Revisited: The Case of Interactive TV [link]Paper  abstract   bibtex   
Animated characters have been a popular research theme, but the respective desktop applications have not been well-received by end-users. The objective of this study was to evaluate the use of an animated character for presenting information and navigating music videos within an interactive television (ITV) application. Information was displayed over music video clips with two alternative user interfaces: 1) semi-transparent information overlays, 2) an animated character. For this purpose, the differences between ITV and desktop computing motivated the adaptation of the traditional usability evaluation techniques. The evaluation revealed that users reported higher affective quality with the animated character user interface. Although the success of animated characters in desktop productivity applications has been limited, there is growing evidence that animated characters might be viable in a domestic environment for leisure activities, such as interactive TV.
@Article{Chorianopoulos_2006a,
  author        = {Chorianopoulos, Konstantinos},
  title         = {{Animated Character Likeability Revisited: The Case of Interactive TV}},
  journal       = {Journal of Usability Studies},
  year          = {2006},
  volume        = {1},
  number        = {4},
  pages         = {171--184},
  abstract      = {Animated characters have been a popular research theme, but the respective desktop applications have not
been well-received by end-users. The objective of this study was to evaluate the use of an animated character for presenting
information and navigating music videos within an interactive television (ITV) application. Information was displayed over
music video clips with two alternative user interfaces: 1) semi-transparent information overlays, 2) an animated character. For
this purpose, the differences between ITV and desktop computing motivated the adaptation of the traditional usability
evaluation techniques. The evaluation revealed that users reported higher affective quality with the animated character user
interface. Although the success of animated characters in desktop productivity applications has been limited, there is growing
evidence that animated characters might be viable in a domestic environment for leisure activities, such as interactive TV.},
  url_Paper={Chorianopoulos_2006a.pdf},
  keywords      = {affective quality,agent,animated character,entertainment,human-computer interaction,interactive
tv,multimedia,music video},
  mendeley-tags = {entertainment,human-computer interaction,multimedia},
  url           =
{http://www.usabilityprofessionals.org/upa{\_}publications/jus/2006{\_}august/chorianopoulos{\_}animated{\_}character{\_}likeability.html},
}
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