@article{Choy2003,
	title = {Development of an intelligent customer-supplier relationship management system: the application of case-based reasoning},
	volume = {103},
	issn = {0263-5577},
	url = {http://www.emeraldinsight.com/journals.htm?issn=0263-5577&volume=103&issue=4&articleid=850131&show=html},
	doi = {10.1108/02635570310470665},
	number = {4},
	urldate = {2011-07-29},
	journal = {Industrial Management \& Data Systems},
	author = {Choy, K.L. and Fan, Kenny K.H. and Lo, Victor},
	month = jan,
	year = {2003},
	pages = {263--274},
}

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