Citizen satisfaction with contacting government on the internet. Cohen, J. E. Information Polity, 11(1):51-65, 2006.
Citizen satisfaction with contacting government on the internet. [link]Link  Citizen satisfaction with contacting government on the internet. [link]Paper  bibtex   
@article{journals/polity/Cohen06,
  added-at = {2015-05-18T00:00:00.000+0200},
  author = {Cohen, Jeffrey E.},
  biburl = {http://www.bibsonomy.org/bibtex/206cfaf3a0e620e49fa89bcf6787dd334/dblp},
  ee = {http://content.iospress.com/articles/information-polity/ip000083},
  interhash = {9e786789fbd6817f08a00a744e744510},
  intrahash = {06cfaf3a0e620e49fa89bcf6787dd334},
  journal = {Information Polity},
  keywords = {dblp},
  number = 1,
  pages = {51-65},
  timestamp = {2015-06-18T00:05:07.000+0200},
  title = {Citizen satisfaction with contacting government on the internet.},
  url = {http://dblp.uni-trier.de/db/journals/polity/polity11.html#Cohen06},
  volume = 11,
  year = 2006
}
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