Lean Healthcare Model for Increasing the Availability of Products in Pharmaceutical SMEs. Conislla-Murquia, T., Saico-Sulla, A., León-Chavarri, C., Alvarez-Rodríguez, J. M., & Raymundo-Ibañez, C. In Proceedings of the 2019 5th International Conference on Industrial and Business Engineering, of ICIBE 2019, pages 13–17, New York, NY, USA, 2019. Association for Computing Machinery. ![Lean Healthcare Model for Increasing the Availability of Products in Pharmaceutical SMEs [link]](https://bibbase.org/img/filetypes/link.svg "link")
Paper doi abstract bibtex Nowadays, retailers in the trade industry are focused on meeting customers' needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.
@inproceedings{10.1145/3364335.3364381,
author = {Conislla-Murquia, Teresa and Saico-Sulla, Anait and Le\'{o}n-Chavarri, Claudia and Alvarez-Rodríguez, Jose Maria and Raymundo-Iba\~{n}ez, Carlos},
title = {{Lean Healthcare Model for Increasing the Availability of Products in Pharmaceutical SMEs}},
year = {2019},
isbn = {9781450376532},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/3364335.3364381},
doi = {10.1145/3364335.3364381},
abstract = {Nowadays, retailers in the trade industry are focused on meeting customers' needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.},
booktitle = {Proceedings of the 2019 5th International Conference on Industrial and Business Engineering},
pages = {13–17},
numpages = {5},
keywords = {Pharmaceutical MSBs, Supply Management Models, Purchase Policies, Lean Healthcare, Stock Availability},
location = {Hong Kong, Hong Kong},
series = {ICIBE 2019}
}
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