@incollection{cook_being_1999,
	address = {Hobart},
	title = {Being a {Zoo} {Designer}: achievements and challenges. {The} {Human} {Factor} in interpretation},
	language = {en},
	booktitle = {Interpretation {Australia} {Association} {National} {Conference}},
	publisher = {Interpretation Australia Association},
	author = {Cook, E.},
	year = {1999},
}

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