@InProceedings{queue-theory,
  Title                    = {Queueing theory},
  Author                   = {R. B. Cooper},
  Booktitle                = {ACM 81: Proceedings of the ACM 81 conference},
  Year                     = {1981},
  Pages                    = {119--122},
  Publisher                = {ACM Press},
  ISBN                     = {0-89791-049-4}
}

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