@article{dzaferovic_nonviolent_2012,
	title = {{NONVIOLENT} {COMMUNICATION}, {EMPATHY} {AND} {ASSERTION} {AS} {MODERN} {STRATEGIES} {IN} {THE} {STUDY} {OF} {OVERCOMING} {CONFLICTS}},
	volume = {7},
	issn = {1848-8455, 1846-1484},
	url = {http://hrcak.srce.hr/78847},
	doi = {10.32728/mo.07.1.2012.08},
	abstract = {In this study, the term “communication” is analyzed with an accent on the importance of implementation and on the results of assertiveness and non-violent communication in every day life.},
	language = {en},
	number = {1},
	urldate = {2019-11-19},
	journal = {Metodički obzori/Methodological Horizons},
	author = {Džaferović, Mirsada},
	month = mar,
	year = {2012},
	pages = {105--117},
}

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